Hosting & network monitoring
Websilk optionally offers website hosting and monitoring services, to ensure maximum availability and performance.
Websilk provides tier 1 hosting options for our clients. The hosting infrastructure is positioned in Melbourne and Sydney locations, making it an ideal environment to ensure business continuity for hosting your online presence.
The infrastructure is configured to be highly available, scalable and secure. Our solutions typically include:
- Access to highly available compute, storage and memory for Windows based virtual machines
- All Microsoft and VMware licensing
- Nightly image level backups to a physically separate storage appliance
- Ability for clients to scale the hosted environment on demand
Rapid incident response
Our specialists work to pre-empt problems. But when issues do arise, our staff respond with urgency to diagnose and eliminate the issues.
Planned and on-demand support
Websilk maintains responsive support services to assist your organisation's needs. Our trained staff are fully equipped to brainstorm, provide advice, diagnose issues and provide remedies. We are experienced at guiding your organisation's users through the right steps to achieve their desired outcome.
Many organisations make use of our capabilities to periodically enhance sites that we have developed. Some clients choose to outsource all updates to us. Others actively manage content, getting us involved when they need graphic design or additional programming. We stand ready to support all our productions into the future.
Many of our projects have content management system training built into it. This provides your organisation with the skills necessary to maintain and manage content.
As a world-leader in Sitefinity, we provide a scalable set of additional courses familiarising content managers, marketers and developers in getting the most out of this powerful, flexible tool.
We have the capability of developing custom training courses to suit your ongoing needs.